Kia Sedona: Troubleshooting

Third generation YP (2014-2024) / Kia Sedona YP Service Manual / Body Electrical System / Power Sliding Door System / Troubleshooting

Failure Check-up Elements

The following is to be checked before inspecting the Power Sliding Door system parts.

Manual operation

Check if the sliding door operates manually. Shift to ''OFF'' from the Overhead console switch. Check if the door is installed properly by moving it manually, and check the latch load. Check for any interfering objects with other parts including latch striker, trim and weather seal.

2.	Vehicle battery voltage Check if the battery is fully charged. Power Sliding Door is an electric component and requires minimal battery voltage for operation. Check for battery voltage of PSDM, and if the voltage is beyond the required minimal range, control the operation.

Fuse

Three fuses detect and protect of power supply of PSDM. Two of them controls motive power while the other controls program. Check if these fuses are connected properly.

When one or two motive power fuse are damaged, the vehicle status will become ‘Sleep’, & ‘Wake-up’, and there will be ‘B24AE’ which means fuse damage of the power sliding door module, and the operation will be halted.

4.	Repetition Check if the owner of the car has operated the Power Sliding Door repeatedly while the vehicle’s ignition is turned off. If the battery is discharged, PSDM’s power operation will be controlled.

5.	Operation on a steep ramp Check if the Power Sliding Door was frequently operated while the vehicle was parked on a steep ramp of over 17 degrees. Operating the power sliding door on a steep ramp may result in malfunctions due to gravity or damage the condition of the car (tilted or curved).

6.	Detection of obstacles Obstacle detection cannot be adjusted. Elements that affect obstacle detection include tilting, battery voltage, and dust jammed in sliding door track.

Outer handle response time

When the car is parked and the ignition is turned off, there might be delay after outer handle is pulled before the power operation. This is due to a required period as PSDM is prepared before the power open operation, checking for normal operation which is not a problem.

8.	Difference between right and left door operation The operation of sliding doors may differ. Time for opening and closing, and obstacle detection can differ between right and left doors.

9.	Failure analysis equipment Connect the analysis device to OBD terminal and inspect the power sliding door. (Power sliding door can use B-CAN, but BCM acts as a gateway, and can communicate through C-CAN.)

Failure Analysis for Each Condition

Symptom	Expected factor	Corrective measure
When power sliding door is suddenly opened due to malfunction.	When the door is operated by accident or fault is generated in open/close switch.	Check if there''s no damage or disconnect in switch
	Latch assembly fault generated	Check for wiring connection
	Latch assembly fault generated	Check for switch status through analyzing device with service data
	Power sliding door module or body control module faults generated	Reset the power sliding door function by detaching and reinstalling battery or fuse. Check for the wire connection, and inspect in accordance with the DTC procedure.
When the power sliding door does not open or close automatically	The vehicle is not in "P" or in a wrong switch condition.	Check for switch status with analyzing device
	When the battery voltage is too low for power sliding door module. Higher than 10.5V and 7.5V are required to start and keep the operation , respectively	Check for the power sliding door module battery, and charge the battery
	Fuse faultion (one or two fuses)	Check for the fuse faultion
	Body control module or power sliding door module''s faults are generated	Check for DTC code
	Latch assembly fault	Check for wiring connection and fuse
	Latch assembly fault	Check for outer elements that interfere latch assembly operation
	Motor assembly fault	Test for motor assembly operation
	Bent or attached components	Replace the faulted parts
	Malfunction of anti-pinch strip (especially when the door does not close	Check of anti-pinch strip and wiring
	Defect of wiring	Check for fault, referring the whole circuit
When power is disappeared during the sliding door operation	Defect of wiring	Check for fault in the entire circuit
	When the battery voltage is too low for Power Sliding Door module Higher than 10.5V and 7.5V are required to start and keep the operation , respectively	Check for the power sliding door module battery, and charge the battery
	When there''s malfunction in body control module or power sliding module	Check for DTC code
	Motor assembly fault	Test for motor assembly operation
When the sliding door is not closed to 1 stage closed latch position	Door alignment fault Reaction force is normal when the maximum voltage is less than 30A at GDS	Check for latch and striker alignment
		Defect of alignment of the stopper
		Check for roller and track alignment
	Bent or attached components	Check for Installed area and replace a required part
	When there''s malfunction in body control module or power sliding module	Check for DTC code
	When repelling the power of sliding door seal is too strong When the maximum voltage is beyond 30A at GDS	Check for any effect from door seal fault, problem in assembly, or foreign object from outside
	Motor assembly fault	Test for motor assembly operation
When closing latch is not unfastened at stage 1 lock position	The vehicle is not in "P" or in a wrong switch condition.	Check for switch status with analyzing device
	When the battery voltage is too low of Power Sliding Door module Higher than 10.5V and 7.5V are required to start and keep the operation , respectively	Check for the power sliding door module battery, and charge the battery
	Fuse fault	Check for the fuse fault
	Assembly fault at closing latch	Check switch with analyzing device
		Check if there''s any cause that interferes with latch assembly function or any damaged parts
		Resolve the problem using service data, and replace the latch assembly if needed
	Defect of inside and outside handle switch joint	Check for the handle connection of a remote controller
	When there''s malfunction in body control module or power sliding module	Check for DTC code
	Bent or attached components	Check for Installed area and replace a required part
	Check GDS if the CAN signal is normal	Check for sensor output
Closing latch is not unfastened at stage 1 locked position while the door is operated normally in manual mode	Unlatch actuator	Check and re-adjust unlatch actuator Replace if needed
When Power Sliding Door is not operated through wireless transmitter or Overhead console switch	Defect of fuse (disconnection)	Check the fuse and replace
	When the battery voltage is too low for Power Sliding Door module Higher than 10.5V and 7.5V are required to start and keep the operation , respectively	Check for the power sliding door module battery, and charge the battery
	Defect of wiring	Check for fault, referring the whole circuit
Malfunction of power unlatch	Defect on latch assembly	Check for outer elements that interferes latch assembly operation
		Check for service data
		Check for detent and primary switch
		Resolve the problem by referring analyzing procedure
	Defect of actuator that unlocks locked latch	Check the actuator and replace
	Defect of wiring	Check for fault, referring the whole circuit
	Default of body control module(BCM)	Resolve the problem by referring analyzing procedure
	Default of body control module(BCM)	Replace BCM if needed
	Defect of the wireless transmitter	Program modification of the wireless transmitter program
	Defect of the wireless transmitter	Replace the wireless transmitter if needed
	Defect of the Power Sliding Door control module	Check for DTC code Resolve the problem by referring analyzing procedure
	Defect of the Power Sliding Door motor assembly	Check for outer elements that interferes motor assembly operation
		Check for wiring connection
		Replace drive unit
		Resolve the problem by referring analyzing procedure, and replace a motor if needed
When sliding door cannot maintain the open position	Defect on hold open latch	Check if the sliding door is operated in power open while in the hold open latch mode
When sliding door cannot maintain the open position	Defect on hold open latch	Check if the hold open latch is in operation
When excessive force is required using in/outside handle	Tangled cables	Check if it operates manually
	Tangled cables	Check that there is no damage
	When driving part is tightly closed and cannot be separated	Resolve the problem by referring analyzing procedure, and replace the unit assembly if needed
	Bent or attached components	Check for Installed area and replace a required part
When the sliding door keeps closing automatically	Defect on locking latch assembly	Check for detent and primary switch and wiring connection
		Check for any alien object that interferes operation
		Resolve the problem by referring analyzing procedure
	Defect on Power Sliding Door module	Check for DTC code
	Defect on wiring (system or vehicle related)	Resolve the problem by referring the whole circuit
When sliding door keeps opening automatically	Defect on Power Sliding Door module	Resolve the problem by checking DTC code and referring the analyzing procedure
	Defect on wiring (system or vehicle related)	Resolve the problem by referring the whole circuit
	Defect on Power Sliding Door assembly (Hall censor)	Defect on sensor output and DTC
Operation of the sliding door is too slow	When the battery voltage is too low for Power Sliding Door module Higher than 10.5V and 7.5V are required to start and keep the operation , respectively	Check for the power sliding door module battery, and charge the battery
	Tangled cables	Unit replacement if needed
	Bent or attached components	Check the installed area and replace parts as needed
	When operating the sliding door on a steep slope	Operate the sliding door manually
	Defect on the sliding door motor	Replace the motor assembly if needed
Noise, friction and vibration sound	Existence of alien object inside of the sliding door	Eliminate the object
Noise, friction and vibration sound	When parts are worn out or loose	Check the loose parts and tightly fasten or replace

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Kia Sedona: Troubleshooting

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